Residential Care Services
Supporting a care provider through complex procurement, compliance and policy development to access commissioned residential care placements.
Project Overview
Client
Residential Care Provider
Sector
Care & Support
Location
South East England
Contract Opportunity
Commissioned Care Services
Estimated Contract Value
Framework call-off basis
Timescale
10 weeks
Services Provided
What the client faced
A residential care provider wanted to tender for local authority commissioned care placements but had outdated policies, no formal tender experience and gaps in compliance documentation including safeguarding and medication management.
How we supported the client
We began with a full compliance gap analysis, then developed a tailored policy pack covering safeguarding, CQC alignment, medication management and business continuity. HCB supported the provider through pre-qualification questionnaires and prepared them for upcoming commissioned service tenders.
The result
The provider now holds a compliant policy framework and has been admitted to two local authority preferred supplier lists. We continue to support their first commissioned contract mobilisation.
Measurable improvements
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